- Are Hermes delivering today?
- How can I speak to my Hermes?
- How does Hermes pickup work?
- Does Hermes give you a time slot?
- What do I do if Hermes Parcel not delivered?
- Can you track your Hermes driver?
- Why has my Hermes Parcel been delayed?
- Can Hermes pick up my parcel?
- Does Hermes deliver on a Sunday?
- How do I speak to Hermes delivery?
- What does it mean when Hermes says on its way?
- What happens if my parcel goes missing?
Are Hermes delivering today?
Couriers work from 8am to 8pm on Monday to Friday and from 8am to 6pm on Saturdays – but not on bank holidays.
At the moment, we don’t collect parcels on Sundays….
How can I speak to my Hermes?
Contact Hermes Group by calling their local-rate phone number 0330 333 6556 in order to speak to a customer service advisor about your Hermes parcel delivery or myHermes parcel drop-off service.
How does Hermes pickup work?
Your courier will have a specific route they use to make sure they get all of their parcels collected and delivered that day so they won’t be able to come back to you. They will make three attempts to collect your parcel so look out for the calling card they’ll leave which has details of your collection attempt.
Does Hermes give you a time slot?
Hermes will text/email you on the morning of your delivery, with a time slot of 3 hours in which your parcel will be deliverd in. If you know you are not going to be in, you can arrange for your parcel to delivered to a safe place, your neighbour or you can change the delivery day/time.
What do I do if Hermes Parcel not delivered?
Missed your delivery?If you don’t think you’ll be in for your next attempt, you can divert your parcel to a safe place or neighbour.If you don’t get an email, your courier will make three attempts to deliver your parcel.More items…
Can you track your Hermes driver?
You can track your Hermes parcel delivery and find your item’s current whereabouts with the quick and simple Parcel2Go.com tracking tool. Enter Your Tracking Reference: … Entering your Hermes tracking reference will also work. You can find these on your confirmation e-mail sent at the time of booking.
Why has my Hermes Parcel been delayed?
Why has my parcel been delayed? In the event that the delivery of your parcel is delayed, updates within the Hermes Mobile App will let you know about any holdups. If you would like to enquire further into a delay, please contact the retailer.
Can Hermes pick up my parcel?
All we need next is a few details about your parcel. You can book your collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your parcel the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.
Does Hermes deliver on a Sunday?
Hermes’ Sunday Delivery Service is designed so your customers can receive those all-important parcels outside of Sunday opening hours. Key features of Sunday Delivery Service: Sunday Delivery We will deliver your parcels on a Sunday with a 95% first time success rate.
How do I speak to Hermes delivery?
To speak to Hermes on the phone, call 0330 333 6556.
What does it mean when Hermes says on its way?
On its way Your parcel is making its way through our depots to your local courier/ParcelShop.
What happens if my parcel goes missing?
Parcel failed to turn up? … They’re responsible for getting the package to you on time. Your contract is with them, not the courier or delivery company who shipped it. If there’s any issue with the courier, the retailer will take that up with them after you’ve contacted them.