Why Have BT Sent Me A New Hub?

Are bt sending out new hubs?

As of 13 December 2019, we own all BT Broadband Hubs (Hub 4, Smart Hub, and Smart Hub 2) and TV Boxes (Z4, G4 and G5) sent out to customers..

Does BT charge to replace Home Hub?

Basically, you are buying the hub when you sign up for BT broadband. If you stay for 12 months, then they will waive the charge. If you leave within 12 months, they will charge you for it.

Is the new BT Home Hub better?

The site concludes: “For BT customers, it’s well worth upgrading to, particularly if you’re on a fast fibre connection.” USwitch says the Smart Hub is a: “major upgrade from the Home Hub 5. It’s faster, wider-ranging and transmits signals through walls better than before.

What is the difference between BT Smart Hub and Smart Hub 2?

BT has a new Hub – the BT Smart Hub 2 – which it claims is the most powerful Wi-Fi hub of all the big broadband providers. While the size and premise remains much the same as the previous Smart Hub, the move to a rounded detail in the centre of this hub gives a strong hint as to what it wants to do.

Can I use my BT Hub with another provider?

Technically speaking, the Home Hub 5 is locked to BT accounts, including ADSL, Infinity and those connections provided by its subsidiary Plusnet. However, there’s no reason why you can’t still use the Home Hub 5 as a brilliantly-fast access point, making full use of its Gigabit Ethernet switch in the process.

Why is BT sending me a new hub?

Could be that you are being moved to fibre broadband from standard broadband. BT are trying to get rid of ADSL and move customers to VDSL. If so, it will be a free upgrade.